Collector, Experienced
Inver Grove Heights, MN, US, 55077-1721
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS is hiring an Experienced Collection Specialist to join its Finance Shared Service (FSS) Collections team in Inver Grove Heights, MN. We are seeking a candidate to support multiple business units within the CHS Wholesale and Retail Ag segment. This role will allow us to work daily with our customers and business partners to optimize the CHS cash conversation cycle. Take advantage of an outstanding benefits package and a friendly, safe, team-orientated work environment that provides an opportunity for career growth within the Financial Shared Services team.
This is a hybrid position.
Responsibilities
- Optimize CHS cash flow through proactive collection activity and terms enforcement with customers while maintaining goodwill.
- Provide customer service support and respond to customer inquiries regarding their account receivable balance.
- Minimize credit exposure of credit risk customers through collection activity and coordination with Financial Credit Analysts and Managers to administer established customer credit lines and identify potential emerging credit risk customers.
- Maintain and promote a strong culture of safety and follow all safety policies, procedures and regulations
- Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
- Perform other responsibilities as needed or assigned.
Minimum Qualifications (required)
- 1+ years of experience in Finance, Accounting and/or Credit
- High School diploma or GED
Additional Qualifications
- Working knowledge of the Fair Debt Collection Practices Act (FDCPA)
- Working knowledge of the Consumer Credit Protection Act (CCPA)
- Excellent organizational skills
- Ability to maintain strict confidentiality
- Experience in collection of past due accounts, Consumer and Business, at all stages of delinquency
- Bankruptcy knowledge/experience
- Excellent communication skills, both verbal and written
- Detail oriented
- Ability to maintain positive customer relationships and utilize strong negotiation and diplomacy skills
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse. #LI-WB1
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.