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Field Service Technician

Location: 

Ortonville, MN, US, 56278-4086

Date posted:  May 3, 2022
Job ID:  5279

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.  We serve agriculture customers and consumers across the United States and around the world.  Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS has an exciting opportunity based out of our Ortonville MN location.  We are looking for Field Service Technician in our propane department.  You must have a high energy level, exhibit personal integrity, have an excellent driving record and be committed to safety, customer service, and problem solving.  You must have a good work ethic with professional communications skills and be able to work extra hours during peak season.

Responsibilities

  • Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
  • Safely install or repair propane related equipment according to federal and state codes.
  • Make proper recommendations of propane and services to customers and promote CHS products and services.
  • Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.
  • Will be a back up propane delivery driver.
  • Invoice all products and services accurately as they are delivered or sold.
  • Promptly handle all customer complaints with follow-up ensuring complaint resolution.
  • Assist supervisor in increasing departmental efficiency and reducing operational costs.
  • Provide supervisor with daily updates on customer, competition, safety and financial issues.
  • Adhere to CHS pricing, credit, inventory, and safety policies.
  • Promote and enhance CHS' image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
  • Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
  • Ensure all daily paperwork is accurate and complete.
  • Support a strong safety culture and follow all safety policies, procedures and regulations. 
  • Attend training sessions to stay current with petroleum industry safety and operational standards.
  • Perform other responsibilities as needed or assigned.

Minimum Qualifications (required)

  • 2+ years of experience in Production, Operations, and/or Maintenance and/or Field Service Maintenance.
  • High School Diploma or GED.
  • Customer Service Experience.
  • Experience with power tools and other tools needed to complete work related to LP service work.

Additional Qualifications

  • Strong customer service skills.
  • Ability to read, write, and communicate in English.
  • LP maintenance experience.
  • CETP certifications or ability to obtain.
  • Ability to work additional hours and weekends during busy/peak and be on-call as needed.
  • Class B with Hazmat
  • Must be able to work extended hours and weekends during busy/peak season

Physical Requirements

  • Ability to lift/carry up to 100 lbs, sit, stand, bend and kneel.
  • Ability to work in adverse weather conditions.
  • Ability to work extended hours.

CHS offers a competitive total compensation package. Benefits include Health, Dental, Vision, Hearing, Life Insurance, Health and Day Care Savings Accounts, Paid Vacation, 401K, Company Funded Pension, Profit Sharing, Long and Short Term Disability, Tuition reimbursement, and Adoption assistance.

CHS is an Equal Opportunity Employer.